We strive to render excellent GI care to you and the rest of our patients. When an appointment is scheduled, that time is set aside for you and when it is missed, that time cannot be used to treat another patient. In an attempt to be consistent with this, we have a cancellation/no-show policy as follows:
If you are unable to keep your appointment, you must call our office at least 24 hours prior to your scheduled appointment. For example, if you are scheduled for Thursday at 9 a.m., you should call us before 9 a.m. on Wednesday. If you miss an appointment without contacting our office within the required time, this is considered a missed appointment. A fee of $75.00 will be charged to you. This fee cannot be billed to your insurance company and will be your direct responsibility. No future appointments can be scheduled nor can records be transferred without the payment of this fee.
Additionally, if you are more than 20 minutes late without prior notice for a scheduled appointment, we will consider this a missed appointment and the $75.00 cancellation fee will be charged.
Your timely cancellation allows us to make your scheduled time available for others waiting to be seen.
All patients are asked to arrive at least 15 minutes early for their appointment to register or update information and complete any necessary paperwork.
1155 N.W. 64 Ter
Gainesville, FL 32605
Monday - Thursday: 7:30 - 3:00 p.m.
Friday: By Appointment
Call Us: (352) 331-6736
Dean C. Kramer, M.D.